Costco Tire Service Center

Mazahar Mohammed 4 months ago

Horrible wait times with Costco tires, had to wait for 30+ minutes before disconnecting to talk to the tire service. In another instance, for the flat type of repair, they have denied repairing the flat tire but said, the nail is too deep and can't repair but need to change the 2 tires. Had to take it to Tyresplus and they have repaired it. Costco tire service at Frederick, MD is horrible.

Edward Abel 4 months ago

I made an appointment to have my tires rotated at 7 pm. They did not bring the car in to the garage until 8:30. I noticed that two people, who had come in after me (and had full sets of tires put on) were done at least 30 minutes before me. I’ll never go back…

Ken McFadden 4 months ago

Bought 4 batteries from Costco in the last 10 years it never lasts 3 years always dies within 2. Always swap it out no problem and pay the difference since the battery price always goes up. Usually about $10 or $15. This battery I bought in July of 25. Today I tried to start my car for work and it was dead. Also was boiled over on top with battery acid everywhere. I bring it here to replace it once again. I wait in line for over 30 mins because they lost some guys keys in front of me in the auto center. After 30 mins they use their tester and tell me the battery is good they won’t honor the warranty. Despite me testing it with my own voltage tester and advance auto doing a load test telling me the battery is no good. Supervisor was extremely rude. Not only that but I heard the two techs whisper to each other that their guy never gave the customer the key when nobody was around to hear them say it. Will never buy another Costco battery again. If you want them to not honor their warranty and sell you crap batteries that will die in less than 12 Months this place is the place to be. They will also lose your keys and lie about it. AVOID AT ALL COSTS!! I added pics of the type and dat

Brian 4 months ago

I might cancel my membership after 20 years based on my experience here. I came here when the tire shop opened just to make sure I could take care of a flat tire before work. PJ spent 10 minutes on the phone while two of us were waiting, seeming to chat more than stick to business. Multiple other Costco workers walked in and out without offering to help. Service is much worse than at a Discount Tire or similar. Zero acknowledgment of my even existing.

Madeline Whiteside 4 months ago

Absolutely never coming back here for service. Didn’t screw my lugnuts back on properly after getting new tires here and cost me so much in repairs afterwards, still not compensated for these expenses 5 MONTHS LATER after they told me they would look into it. One person will tell you something and another person will tell you something completely different. I love Costco, but this is one of the most scummy, lousy auto centers that I’ve ever been to.